https://www.cnn.com/2023/09/21/us/fa...ina/index.html
Google has been sued by the family of a North Carolina man claiming the company?s Maps application last year led him to drive off a collapsed bridge and fall about 20 feet to his death, according to the lawsuit.
Philip Paxson was following Google Maps directions while driving home late at night in September 2022 from his daughter?s 9th birthday party when the navigation system directed him to go over an unmarked and unbarricaded bridge that had collapsed years prior, the suit filed Tuesday states.
Paxson drove off the unbarricaded edge of the bridge in Hickory, North Carolina, and drowned, the suit says.
The lawsuit claims neighbors had expressed concern Google Maps had led drivers over the bridge, which allegedly has not been repaired since its partial collapse in 2013.Though residents notified Google Maps of the hazardous bridge, the application continued to navigate drivers over it, claims the suit, which includes a report made to Google Maps by a woman asking it to update its navigation system; CNN is unable to verify the veracity of the exhibit.
?You are not able to cross this road. GPS sends people down here, which is especially dangerous for emergency vehicles,? reads the report sent to Google Maps. ?Please update this map so GPS is accurate.?
The woman appears to have gotten an email autoreply from Google Maps thanking her for the report, the court filing shows: ?Your suggestion is being reviewed. Thanks for sharing your knowledge. We?ll let you know once the changes are published,? it states.