Investigators claim the former dispatcher hung up on people reporting various crimes ranging from robberies, to speeding vehicles, to homicides. “The citizens of Harris County rely on 911 operators to dispatch help in their time of need,” Harris County prosecutor Lauren Reeder said, via the Houston Chronicle.
Williams reportedly told investigators that she hung up on callers because she did want to speak to anyone at those times. “She was going through a hard time in her life, and she was a poor performing worker at the Houston Emergency Center,” her attorney Franklin Bynum said. Bynum added that “systemic” problems at the Houston Emergency Center were the real issue in the case and planned to appeal his client’s sentence.